[ Situation ]
Construction sites evolve every day.
Wouldn’t it be more efficient if a single expert pilot could remotely operate equipment in hard-to-reach or overseas locations where physical presence is challenging?
[ User Scenario ]
- The user logs into the remote excavator system.
- The user checks the task checklist on the dashboard.
- The user remotely starts the excavator and moves it.
- The user checks the excavator’s location and working radius using a drone.
- The excavator on-site displays the login ID and authentication details.
- The LED on the exterior of the excavator displays the text ‘Remote Control in Progress’.
- The user operates the excavator to perform tasks.
- Once the task is completed, the user moves the excavator to park it.
- The user logs out and turns off the excavator.
[ Journey Map ]
[ User Experience ]
[ Affordance ]
The user needs to frequently check their network communication status.
[ Variable or Constraint ]
There are blind spots for pilot drivers.
There is a possibility of collisions with the surrounding environment.
It is vulnerable to physical failures.
[ Gimmick Point ]
You can practice the next step in advance through the game.
You can share and analyze work videos.
